PRIVACY POLICY
Privacy Policy
KOA DEFI
KOA Defi (“the Service”) values the personal information of its users and complies with
applicable laws to ensure that all data is collected, used, stored, and disposed of
safely. This Privacy Policy applies to all personal information processed within the
Service.
1. Personal Information We Collect
01
We may collect the following information to provide our services:
- Account registration: email address, password (encrypted), security password
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Wallet connection: public key (wallet address), network information (BSC, Solana,
etc.)
2. Purpose of Collecting Personal Information
02
- User identification, account creation, and service provision
- Wallet account management and network transaction processing
- Asset balance inquiries and service functionality
3. Retention and Use Period of Personal Information
03
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Information without legal retention requirements: deleted immediately upon account
withdrawal or when the processing purpose is fulfilled.
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Log records, IP information, and similar data: retained for up to one (1) year for
security purposes.
4. Provision of Personal Information to Third Parties
04
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We do not share personal information with third parties without the user's prior
consent.
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Exceptions may apply when required by applicable laws or by lawful requests from
judicial or investigative authorities.
5. Outsourcing of Personal Information Processing
05
For stable and efficient service operation, certain processing activities may be
outsourced to third-party vendors, such as:
- Cloud infrastructure services (e.g., AWS)
6. User Rights and How to Exercise Them
06
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Users may request the viewing, correction, deletion, or suspension of processing of
their personal information at any time.
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For account deletion or personal data removal requests, please contact: br9bank@gmail.com
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Upon account deletion, personal information is destroyed without delay unless
retention is required by law.
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Requests can be made through customer support, and we will take appropriate action
promptly after verifying the user's identity.
7. Cross-Border Transfer of Personal Information
07
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When we use cloud infrastructure located outside your country of residence, your
personal information may be stored on or transferred to servers located overseas.
8. Changes to This Privacy Policy
08
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This Privacy Policy may be updated due to changes in laws, regulations, or service
modifications.
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Any material changes will be announced within the Service before they take effect.
Effective Date: November 17, 2025
Last Updated: November 17, 2025