PRIVACY POLICY

Privacy Policy KOA DEFI

KOA Defi (“the Service”) values the personal information of its users and complies with applicable laws to ensure that all data is collected, used, stored, and disposed of safely. This Privacy Policy applies to all personal information processed within the Service.

1. Personal Information We Collect

We may collect the following information to provide our services:

  • Account registration: email address, password (encrypted), security password
  • Wallet connection: public key (wallet address), network information (BSC, Solana, etc.)

2. Purpose of Collecting Personal Information

  • User identification, account creation, and service provision
  • Wallet account management and network transaction processing
  • Asset balance inquiries and service functionality

3. Retention and Use Period of Personal Information

  • Information without legal retention requirements: deleted immediately upon account withdrawal or when the processing purpose is fulfilled.
  • Log records, IP information, and similar data: retained for up to one (1) year for security purposes.

4. Provision of Personal Information to Third Parties

  • We do not share personal information with third parties without the user's prior consent.
  • Exceptions may apply when required by applicable laws or by lawful requests from judicial or investigative authorities.

5. Outsourcing of Personal Information Processing

For stable and efficient service operation, certain processing activities may be outsourced to third-party vendors, such as:

  • Cloud infrastructure services (e.g., AWS)

When outsourcing, we ensure that service providers comply with applicable data protection laws and are appropriately supervised.

6. User Rights and How to Exercise Them

  • Users may request the viewing, correction, deletion, or suspension of processing of their personal information at any time.
  • For account deletion or personal data removal requests, please contact: br9bank@gmail.com
  • Upon account deletion, personal information is destroyed without delay unless retention is required by law.
  • Requests can be made through customer support, and we will take appropriate action promptly after verifying the user's identity.

7. Cross-Border Transfer of Personal Information

  • When we use cloud infrastructure located outside your country of residence, your personal information may be stored on or transferred to servers located overseas.

8. Changes to This Privacy Policy

  • This Privacy Policy may be updated due to changes in laws, regulations, or service modifications.
  • Any material changes will be announced within the Service before they take effect.

Effective Date: November 17, 2025

Last Updated: November 17, 2025